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Our Usual Response Times
- Monday – Friday : 1-3 hours
- Weekends & Holidays: 12-24 hours
Our team is based in the +5:30 GMT timezone and available from 9am – 6am Monday to Friday.
We are a small team and encourage our staff to take time off, which is why we expect slightly slower response times, but on urgent issues, we get back ASAP.
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