At TL Store, we’re excited to serve customers worldwide! To ensure a smooth experience, here’s what you need to know about ordering from outside South Africa:
Custom Duties, Taxes & Shipping
Your country may apply customs duties, taxes, or import fees, which are not included in our prices and may be payable upon arrival.
We recommend checking with your local customs office for details before making a purchase.
Shipping Process
Customers are responsible for arranging their own shipping. You must book and coordinate with your preferred courier for collection. Once your courier collects the order, they will handle the shipping process.
For added peace of mind, consider selecting a courier with tracking and insurance options.
Recommended Courier Services
- DHL
- FedEx
- UPS
- Aramex – Highly recommended! Many of our customers find Aramex’s ordering system user-friendly, straightforward, and hassle-free.
- Your preferred freight forwarder
Customs Clearance with Aramex
Aramex provides customs clearance services to simplify international shipping.
They can handle customs duties and fees on your behalf, ensuring a smooth process.
Customers will receive a notification detailing these charges, which must be settled before the shipment is released.
Our Role
We will ensure that your order is properly prepared and ready for collection. However, the responsibility of booking and managing the shipment lies with the customer.
We’re here to help! If you have any questions, feel free to reach out to our support team. We appreciate your business and look forward to serving you!We’re here to help! If you have any questions, feel free to reach out to our support team. We appreciate your business and look forward to serving you!